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Reliable Power. No Downtime.
No Crisis.

Shenton Group’s maintenance and monitoring services protect your critical power systems, Generators, UPS, and CHP, by ensuring they run efficiently, safely, and without interruption. With nationwide coverage, 24/7/365 support, and state‑of‑the‑art remote monitoring, we deliver the highest standard of care to keep your organisation powered and compliant.

Why Planned Maintenance Matters

Regular, proactive maintenance is the key to preventing breakdowns, avoiding costly downtime, and extending the lifespan of your assets. Our service plans are designed to maximise reliability while keeping your systems compliant with industry standards and manufacturer requirements.

Our maintenance solutions help you:

  • Prevent failures before they occur
  • Maintain operational continuity
  • Reduce costly repairs and energy waste
  • Meet regulatory and safety compliance
  • Protect long‑term performance and ROI

Generator, UPS & CHP Maintenance

Flexible Contracts Tailored to Your Site

Whether you operate a single power system or a nationwide portfolio, our maintenance contracts provide end‑to‑end support. Every contract includes detailed servicing, genuine OEM‑quality parts, and fully trained Shenton Group engineers, ensuring consistent care from people who know your equipment.

What’s Included:

  • Scheduled servicing tailored to run hours
  • Genuine parts & consumables
  • Emergency call‑outs with nationwide response
  • Performance reporting & asset condition checks
  • Optional extended warranties
  • Open-protocol upgrade options (for CHP and generator panels)

24/7 Remote Monitoring & Fault Detection

Instant Insight. Fast Resolution. Maximum Uptime.

Our advanced monitoring technologies, including Infinium and HawkEye2™, give you real‑time visibility of your critical infrastructure. With intelligent alerts and remote diagnostic capability, our team can identify and resolve issues before they affect your operations.

Remote Monitoring Benefits:

  • 24/7 live data collection
  • SMS & email alerts
  • Remote fault rectification (resolving up to 85% of issues)
  • Early detection of performance drift
  • Full reporting, analytics & compliance logs

Nationwide Coverage, One Trusted Partner

Serving Every Sector, Every Site

With strategically located service hubs, Shenton Group delivers fast, consistent support across the UK. Whether you operate a hospital, data centre, manufacturing facility, utilities network, or commercial building, our engineers are equipped to keep your systems running.

Upgrade Options for Total Flexibility

Freedom From Vendor Lock‑In

Many CHP and generator manufacturers use closed‑protocol panels that restrict who can service your equipment. Shenton Group offers open‑protocol upgrade solutions, giving you:

  • Freedom to choose any service provider
  • Ability to shop around for competitive pricing
  • One point of contact for all systems
  • Simplified portfolio management

Maintenance & Monitoring Packages

Plans Built Around Your Needs

We offer multiple contract types—from essential servicing to fully inclusive packages with lifetime warranty‑style coverage. Pricing is transparent, and for CHP, often based on run hours, ensuring you only pay for the usage you incur.

Options Include:

  • Routine servicing only
  • All‑inclusive parts, labour & consumables
  • Unlimited call-outs
  • Next‑day or 4‑hour response
  • 24/7 remote monitoring
  • Lifetime warranty‑style coverage (Infinium24)

Ready to Strengthen Your Power Resilience?

Protect Your Operations With a Trusted UK Power Specialist

Shenton Group’s maintenance and monitoring solutions give you confidence, reliability, and complete operational security. Whether you manage a single generator or a nationwide CHP portfolio, our experts are here to support you.

Contact us today to discuss your maintenance needs or arrange a free infrastructure review.

Contact Us
  • D

    Derek Sidaway – Sedgwick International UK

    Professional, efficient, courteous, I cannot praise the company and the staff enough. Our project was to remove a generator and associated control equipment from site, couldn’t have gone any smoother!
  • A

    Andy Hughes, Chief Technology Officer – Intelligence Hosting Services Limited

    After having major issues with a so called “Generator Specialist” we needed to find a company that was competent in ensuring our backup power facilities were installed correctly as well as safe. After speaking with Shenton Group over the phone, an initial site survey was carried out along with the works that were needed to … Continued
  • P

    Paul Hamblyn – Managing Director and Chief Operating Officer of EuroSite Power.

    Shenton Group have been a trusted partner since 2012. Their knowledge of the TEDOM CHP product proved invaluable when commissioning this complex project for CEFAS (Centre for Environment, Fisheries and Aquaculture Science), helping us to achieve the objectives set by our client.”

Our Latest News

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    Location: NationwideClient: Leading National Fibre Network ProviderEnd User: Businesses and Consumers NationwideSector: Fibre Network Infrastructure Products/Services Used: Client Overview Our client is a leading national fibre network provider operating across 190+ sites. They deliver high-speed connectivity to businesses and consumers, relying on resilient power infrastructure to maintain continuous service availability. Their operations are critical to … Continued

  • Case Study: Shenton Group Provides Reliable Power to Global Biopharmaceutical Distribution Centres

    Sector: PharmaceuticalsLocation: Liverpool Products/ Services Background A global biopharmaceutical company, based in the north west of the UK, was expanding due to the increase in demand for pharmaceutical supplies during the COVID-19 pandemic. Further manufacturing and cold storage were required on-site, and temporary power was needed for this expansion. Project Overview Shenton Group was tasked … Continued

  • Case Study – Porton Science Park

    Client: Wiltshire CouncilSector: Local AuthorityLocation: Porton Down Products/Services Background Porton Science Park provides a platform for Science and Technology to innovate in an environment that welcomes and supports new business start ups. Working in partnership with Wiltshire council and DSTL (the Ministry of Defence’s Defence and Science Technology Laboratory), who are an existing customer, Shenton … Continued

  • Case Study: Amazon Distribution Centres

    Client: Amazon Direct Sector: Distribution Location: Tilbury Products/ Services Background Amazon Direct is one of the largest distributors in the UK with over 30 warehouses operating currently. In 2021 an unplanned service requirement arose in one of Amazon’s distribution centres, which resulted in the requirement for a rental generator. Shenton Group were asked to provide … Continued

  • Backup Generator Solution for Ilona Rose House

    Client: Gratte BrothersSector: Mixed-Use Development Location: Soho, London Products/Services Background Ilona Rose House, set in the heart of Soho, London, is a 31,0,00sqm new-build project spread over 13 floors, including four below ground. With a build cost of £100m, the development will contain shops, restaurants, bars, offices, residential apartments, a gallery and a nightclub. Shenton Group … Continued

  • Providing Power Continuity to Virgin Media

    The Virgin Media Technology Service Centre, a campus facility in Knowsley, UK, was subject to technical upgrading of its supportive infrastructure to better enhance the power resilience to the site.

    The existing Diesel Rotary Uninterruptible Power Supplies (DRUPS) technology became extremely expensive to maintain, leading to the decision to upgrade the equipment. Shenton Group was once again entrusted with this project due to an ongoing relationship with previous power installations for Virgin Media.

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