24/7 Emergency Call-Out

When your generator runs, fuel is its lifeline. Our refuelling service ensures you never face downtime, no matter how long the power cut lasts. At Shenton Group, we make reliability simple.
We supply traditional diesel and sustainable alternatives like HVO fuel.

Why Reliable Refuelling Matters

  • Avoid costly outages – Continuous fuel supply means uninterrupted power.
  • Stay compliant – Meet environmental and safety standards.
  • Reduce risk – Prevent emergency call-outs and last-minute fuel shortages.
  • Peace of mind – We monitor, plan, and deliver so you don’t have to.

Our Refuelling Service

Scheduled fuel deliveries tailored to your usage and site requirements.

Emergency top-ups for unexpected demand.

Fuel quality assurance to protect your generator and extend its life.

Nationwide coverage with rapid response times.


Annual or One-Off Refuelling – We’ve Got You Covered

Whether you need a single top-up or a long-term solution, Shenton Group makes it easy.

  • Annual contracts available for Power Care and Maxicare Plus customers – fixed annual fee, diesel delivered directly to your generator tank.
  • One-off refuelling for urgent or planned needs – no hassle, no downtime.


Nationwide Coverage – No Matter How Remote

With depots and refuelling stations across the UK, we guarantee delivery almost anywhere. For hard-to-reach sites, our fleet of 4×4 all-terrain vehicles ensures your fuel gets through.

Smart Remote Monitoring with HawkEye 2

All our generators can be equipped with HawkEye 2, our 24/7 remote monitoring system. When fuel runs low, HawkEye 2 automatically alerts our control room to schedule a delivery – before you even notice.

Rapid Response Emergency Refuelling

  • 6 hours: Critical sites (hospitals, care homes, telecoms, finance)
  • 12 hours: Vital operations (manufacturing, utilities, data centres)
  • 24 hours: Large storage facilities (farms, private estates)


Switch to HVO: Cleaner, Greener Power

Looking for a sustainable alternative to diesel? HVO fuel is the future of generator refuelling – and Shenton Group makes the transition simple.


Download our HVO whitepaper to find out more.

View Whitepapers



Why Choose HVO?

  • Lower emissions – Up to 90% reduction in net CO₂ compared to standard diesel.
  • Drop-in replacement – Works with most existing diesel generators without modification.
  • Improved reliability – Longer shelf life and cleaner burn reduce maintenance issues.
  • Future-proof compliance – Stay ahead of tightening environmental regulations.

Our FAQ’s

Never let your backup power run dry.
Call us now to book your Refuelling Service.

Contact Us
  • Derek Sidaway – Sedgwick International UK

    Professional, efficient, courteous, I cannot praise the company and the staff enough. Our project was to remove a generator and associated control equipment from site, couldn’t have gone any smoother!
  • Andy Hughes, Chief Technology Officer – Intelligence Hosting Services Limited

    After having major issues with a so called “Generator Specialist” we needed to find a company that was competent in ensuring our backup power facilities were installed correctly as well as safe. After speaking with Shenton Group over the phone, an initial site survey was carried out along with the works that were needed to … Continued
  • Paul Hamblyn – Managing Director and Chief Operating Officer of EuroSite Power.

    Shenton Group have been a trusted partner since 2012. Their knowledge of the TEDOM CHP product proved invaluable when commissioning this complex project for CEFAS (Centre for Environment, Fisheries and Aquaculture Science), helping us to achieve the objectives set by our client.”

Our Latest News

  • Case Study: Powering 150 Fibre Network Sites with Uninterrupted Power Solutions

    Location: NationwideClient: Leading National Fibre Network ProviderEnd User: Businesses and Consumers NationwideSector: Fibre Network Infrastructure Products/Services Used: Client Overview Our client is a leading national fibre network provider operating across 190+ sites. They deliver high-speed connectivity to businesses and consumers, relying on resilient power infrastructure to maintain continuous service availability. Their operations are critical to … Continued

  • Case Study: Shenton Group Provides Reliable Power to Global Biopharmaceutical Distribution Centres

    Sector: PharmaceuticalsLocation: Liverpool Products/ Services Background A global biopharmaceutical company, based in the north west of the UK, was expanding due to the increase in demand for pharmaceutical supplies during the COVID-19 pandemic. Further manufacturing and cold storage were required on-site, and temporary power was needed for this expansion. Project Overview Shenton Group was tasked … Continued

  • Case Study – Porton Science Park

    Client: Wiltshire CouncilSector: Local AuthorityLocation: Porton Down Products/Services Background Porton Science Park provides a platform for Science and Technology to innovate in an environment that welcomes and supports new business start ups. Working in partnership with Wiltshire council and DSTL (the Ministry of Defence’s Defence and Science Technology Laboratory), who are an existing customer, Shenton … Continued

  • Case Study: Amazon Distribution Centres

    Client: Amazon Direct Sector: Distribution Location: Tilbury Products/ Services Background Amazon Direct is one of the largest distributors in the UK with over 30 warehouses operating currently. In 2021 an unplanned service requirement arose in one of Amazon’s distribution centres, which resulted in the requirement for a rental generator. Shenton Group were asked to provide … Continued

  • Backup Generator Solution for Ilona Rose House

    Client: Gratte BrothersSector: Mixed-Use Development Location: Soho, London Products/Services Background Ilona Rose House, set in the heart of Soho, London, is a 31,0,00sqm new-build project spread over 13 floors, including four below ground. With a build cost of £100m, the development will contain shops, restaurants, bars, offices, residential apartments, a gallery and a nightclub. Shenton Group … Continued

  • Providing Power Continuity to Virgin Media

    The Virgin Media Technology Service Centre, a campus facility in Knowsley, UK, was subject to technical upgrading of its supportive infrastructure to better enhance the power resilience to the site.

    The existing Diesel Rotary Uninterruptible Power Supplies (DRUPS) technology became extremely expensive to maintain, leading to the decision to upgrade the equipment. Shenton Group was once again entrusted with this project due to an ongoing relationship with previous power installations for Virgin Media.